Our Name

Our Passion

Our Mission

Happy Customers = Happy Business

We study stages of the customer’s journey (need-states).

What is the consumer trying to do?

What is motivating them to accomplish the task?

We identify the process the consumer is using to accomplish the task.

For example, are they using technology; other people; specific places; content or media to try to connect with your product or service.

Then we review the customer’s experience.

What is the customer thinking, feeling, or doing when they are trying to interact with your brand?

Happy Customers = Happy Business

marketing insights

We study stages of the customer’s journey (need-states).

What is the consumer trying to do?

What is motivating them to accomplish the task?

marketing insights

We identify the process the consumer is using to accomplish the task.

For example, are they using technology; other people; specific places; content or media to try to connect with your product or service.

marketing insights

Then we review the customer’s experience.

What is the customer thinking, feeling, or doing when they are trying to interact with your brand?

How can we help you?

Set up a free consultation with us to get clear data driven information for your next move.

info@clocktowerinsight.com

(484) 590 – 5290

201 King of Prussia Rd, Suite 650
Wayne PA 19004

How can we help you?

Set up a free consultation with us to get clear data driven information for your next move.

info@clocktowerinsight.com

Schedule a Workshop

In our workshops we collaborate with you and your key stakeholders to take a deep dive into your processes to define pain points. We take that information, implement processes to research and analyze data, then we use the information to inform you and innovate your business.