Inform Your Next Move

We use research driven strategy and data analysis to solve complex business problems.

CX MANAGEMENT

Measure levels of satisfaction at each individual touchpoint in real time.

BRAND POSITIONING

What defines your brand and what to do about it.

MOMENTS OF INFLUENCE

Where to influence the consumer and what you should say.

MESSAGE TESTING

How much attention your message is getting and does it say what you meant it to say.

MARKET SIZING

Are you performing better, worse, or average compared to your competitors.

Happy Customers = Happy Business

We study stages of the customer’s journey (need-states).

What is the consumer trying to do?

What is motivating them to accomplish the task?

We identify the process the consumer is using to accomplish the task.

For example, are they using technology; other people; specific places; content or media to try to connect with your product or service.

Then we review the customer’s experience.

What is the customer thinking, feeling, or doing when they are trying to interact with your brand?

Happy Customers = Happy Business

marketing insights

We study stages of the customer’s journey (need-states).

What is the consumer trying to do?

What is motivating them to accomplish the task?

marketing insights

We identify the process the consumer is using to accomplish the task.

For example, are they using technology; other people; specific places; content or media to try to connect with your product or service.

marketing insights

Then we review the customer’s experience.

What is the customer thinking, feeling, or doing when they are trying to interact with your brand?

How can we help you?

Set up a free consultation with us to get clear data driven information for your next move.

info@clocktowerinsight.com

(614) 944 – 5059

4200 Regent St, Suite 200
Columbus OH 43219

How can we help you?

Set up a free consultation with us to get clear data driven information for your next move.

info@clocktowerinsight.com

Schedule a Workshop

In our workshops we collaborate with you and your key stakeholders to take a deep dive into your processes to define pain points. We take that information, implement processes to research and analyze data, then we use the information to inform you and innovate your business.